At nemo4d, your privacy is a core operational commitment, not an afterthought. This policy explains exactly what personal data we collect, why we collect it, how we protect it, and the rights you hold over it at all times.
Last Updated: 1 January 2026nemo4d ("we", "us", "our", or "the Platform") is committed to protecting the privacy of every individual who visits, registers on, or interacts with our online gaming platform at https://nemo4d.cam. This Privacy Policy sets out, in clear and accessible language, how nemo4d collects, uses, stores, shares, and safeguards your personal data in connection with the Services we provide.
This policy applies to all users of the Platform, including registered account holders, visitors who browse without registering, and individuals who contact us through any support channel. It forms part of the broader contractual relationship between you and nemo4d, alongside our Terms & Conditions and Responsible Gaming Policy.
nemo4d primarily serves players based in Indonesia. Where this policy references local context, it does so with Indonesian residents in mind — including references to Indonesian National ID (KTP Nasional), local banking institutions such as BCA, BRI, BNI, and Mandiri, and Indonesian e-wallet services including OVO, DANA, GoPay, ShopeePay, and LinkAja. All personal data processing activities described in this policy apply equally to all users regardless of location.
By registering an Account or continuing to use the Platform after the effective date of this policy, you acknowledge that you have read and understood its contents and consent to the data practices described herein. If you do not agree with any part of this policy, you should discontinue use of the Platform and contact us to request account closure.
This policy is written in plain English to ensure it is genuinely understandable. If any section is unclear, our support team is available 24/7 via live chat or email at [email protected] to explain it to you in plain language.
The following definitions apply throughout this Privacy Policy. Terms not defined here carry the meanings assigned to them in our Terms & Conditions.
| Term | Meaning |
|---|---|
| "Personal Data" | Any information that identifies or could reasonably be used to identify a living individual, directly or in combination with other data. |
| "Processing" | Any operation performed on Personal Data, including collection, storage, use, disclosure, transfer, deletion, or any other handling. |
| "Controller" | nemo4d, as the entity that determines the purposes and means of processing your Personal Data. |
| "Processor" | A third-party service provider that processes Personal Data on nemo4d's behalf and under our written instructions. |
| "Consent" | A freely given, specific, informed, and unambiguous indication of your agreement to the processing of your Personal Data for a stated purpose. |
| "KYC" | Know Your Customer — the identity, age, and document verification process required before withdrawal privileges are activated. |
| "Cookies" | Small text files placed on your device by the Platform to store session information, preferences, and analytics data. |
| "Data Breach" | A security incident that leads to accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to Personal Data. |
nemo4d collects only the Personal Data that is necessary for the purposes described in Section 5. We do not collect data speculatively or in excess of what is required to operate the Platform safely, legally, and effectively. The categories of Personal Data we collect include:
| Category | Specific Data Points | Mandatory? |
|---|---|---|
| Identity Data | Full legal name, date of birth, Indonesian National ID (KTP) number, selfie verification image, nationality | Yes — required for KYC |
| Contact Data | Email address, mobile phone number, residential address (city, province, postal code) | Yes — required for account operation |
| Financial Data | Bank account number, bank name (e.g. BCA, BRI, BNI, Mandiri, CIMB Niaga), e-wallet identifiers (OVO, DANA, GoPay), deposit and withdrawal history, transaction amounts in IDR | Yes — required for payment processing |
| Account Data | Username, encrypted password, account creation date, login history, account status, balance history | Yes — required for account management |
| Gaming Activity Data | Bet history, game session logs, wagering amounts, win/loss records, game categories accessed (sports, casino, togel), bonus utilization | Yes — required for service delivery and compliance |
| Technical Data | IP address, device type, operating system, browser type and version, screen resolution, session duration, page interaction logs | Automatic — collected via cookies and server logs |
| Communication Data | Support chat transcripts, email correspondence, WhatsApp message logs, call recordings (where applicable) | Generated when you contact us |
| Responsible Gaming Data | Self-exclusion requests, deposit limit settings, session time configurations, self-assessment responses | Collected only when tools are used |
We do not collect sensitive Personal Data such as racial or ethnic origin, political opinions, religious beliefs, trade union membership, genetic data, or health data — except where health-related information is voluntarily provided in the context of a responsible gaming self-exclusion request, in which case it is handled with heightened confidentiality.
4.1 Directly from You. The majority of Personal Data we hold is provided directly by you when you register an Account, complete KYC verification, make a deposit or withdrawal, contact our support team, participate in a prom otion, or use any interactive feature on the Platform. This includes all information entered into registration forms, KYC document uploads, payment instruction forms, and support contact channels.
4.2 Automatically. When you access the Platform, our servers and analytics tools automatically record Technical Data including your IP address, device identifiers, browser characteristics, and session activity. This data is collected via server logs, cookies, pixel tags, and similar tracking technologies described in Section 11.
4.3 From Third Parties. We may receive Personal Data about you from third-party sources in limited, specific circumstances:
We never purchase marketing lists or acquire Personal Data about you from data brokers. All data we hold has a clear and specific collection purpose tied to the operation of your Account or our legal compliance obligations.
nemo4d processes your Personal Data for the following clearly defined purposes. We do not use your data for any purpose that is incompatible with those listed here without first obtaining your separate consent.
nemo4d processes your Personal Data only where a valid legal basis exists. The primary legal bases we rely on are as follows:
We conduct regular internal reviews of our processing activities to ensure that the legal basis recorded for each activity remains accurate and appropriate. Where the basis changes, we will notify affected users.
7.1 Principle of Minimum Sharing. nemo4d does not sell, rent, or trade your Personal Data to any third party for commercial gain. We share your data only where strictly necessary for the operation of the Platform or where required by law, and only with recipients who are bound by appropriate confidentiality and data protection obligations.
7.2 Categories of Recipients. Your Personal Data may be shared with the following categories of third parties:
7.3 Business Transfers. In the event that nemo4d undergoes a merger, acquisition, restructuring, or asset sale, your Personal Data may be transferred as part of that transaction. Where this occurs, we will notify you via your registered email address and ensure that the acquiring entity is bound by data protection obligations equivalent to those set out in this policy.
No Data Sales: We do not and will never sell your Personal Data to advertisers, data brokers, or any third party for marketing or profiling purposes. Your data belongs to you.
8.1 As an internationally operated platform, some of the third-party service providers we use may be located in, or process data in, jurisdictions outside Indonesia. Where Personal Data is transferred internationally, nemo4d takes steps to ensure that an adequate level of protection is in place, equivalent to the protections described in this policy.
8.2 Safeguards we apply to international transfers include: contractual data processing agreements with standard protection clauses; selecting processors who operate under internationally recognized security frameworks; and conducting due diligence on the data protection practices of recipient jurisdictions before initiating transfers.
8.3 If you wish to obtain more information about the specific safeguards applied to any particular international transfer, please contact us at [email protected] and we will provide details within a reasonable period.
9.1 nemo4d retains your Personal Data only for as long as is necessary for the purposes for which it was collected, taking into account applicable legal retention obligations, audit requirements, and the legitimate interests of the Platform in maintaining accurate historical records.
9.2 Retention Periods. The following indicative retention periods apply:
9.3 Secure Deletion. At the end of the applicable retention period, Personal Data is securely deleted or anonymized using industry-standard methods. Deletion requests are processed within 30 days subject to any overriding legal obligations that require continued retention.
10.1 nemo4d implements a comprehensive set of technical and organizational security measures designed to protect your Personal Data against unauthorized access, disclosure, alteration, loss, or destruction. Our security program is reviewed and updated regularly to respond to evolving threats.
10.2 Technical Controls include:
10.3 Organizational Controls include: strict access controls limiting staff access to Personal Data on a need-to-know basis; mandatory data protection training for all personnel with access to user data; documented incident response procedures for handling data breaches; and binding confidentiality obligations for all employees and contractors.
10.4 Data Breach Response. In the event of a confirmed data breach that is likely to result in a risk to your rights and freedoms, nemo4d will notify affected users via their registered email address without undue delay and will provide clear guidance on the steps you should take to protect yourself. We will also report the breach to the relevant supervisory authority as required by applicable law.
nemo4d maintains a dedicated internal security team. If you discover a potential security vulnerability in the Platform, please report it responsibly to [email protected] before public disclosure so we can investigate and remediate promptly.
11.1 What Are Cookies. Cookies are small text files stored on your device when you visit the Platform. They allow the Platform to recognize your device, remember your preferences, maintain your login session, and collect analytics data about how you navigate the site.
11.2 Types of Cookies We Use.
11.3 Cookie Management. Non-essential cookies (functional and analytics) are activated only with your consent, obtained through the cookie preference banner displayed on your first visit. You may withdraw or adjust your cookie consent at any time through your browser settings or Account privacy preferences. Note that disabling strictly necessary cookies will impair Platform functionality.
11.4 Tracking Technologies. In addition to cookies, we use pixel tags (also called web beacons) and local storage objects for session management and analytics. These technologies function similarly to cookies and are governed by the same consent and preference rules.
nemo4d does not use third-party advertising trackers or cross-site tracking cookies. The analytics tools we deploy are configured to anonymize IP addresses and are not shared with advertising networks.
nemo4d respects your rights over your own Personal Data. The following rights are available to all users. To exercise any of these rights, contact us at [email protected] with the subject line "Data Rights Request — [Your Username]". We will acknowledge your request within 48 hours and respond substantively within 30 days.
Request a copy of all Personal Data we hold about you, together with information about how and why it is processed.
Request correction of any inaccurate or incomplete Personal Data. Identity changes require documentary evidence.
Request deletion of your Personal Data where there is no longer a valid legal basis for its retention, subject to overriding legal obligations.
Request that we limit how we use your data while a dispute about its accuracy or lawfulness is being resolved.
Receive a structured, machine-readable copy of data you provided to us, where processing was based on consent or contract.
Object to processing based on our legitimate interests, including direct marketing. Objections to marketing are always honoured immediately.
Where processing is based on consent, withdraw that consent at any time with immediate effect on future processing activities.
Lodge a complaint with a relevant data protection supervisory authority if you believe your rights have been infringed.
We will not charge a fee for responding to data rights requests unless they are manifestly unfounded or excessive. Where we are unable to fulfil a request due to overriding legal obligations, we will explain the specific legal basis for the refusal in writing.
13.1 The nemo4d Platform is strictly for adults aged 21 and over. We do not knowingly collect Personal Data from individuals under the age of 21. Our KYC process is specifically designed to verify that every registered user meets this age requirement before they can access betting, casino, or togel gaming services.
13.2 If we discover, or have reasonable grounds to believe, that an Account holder is under 21 years of age, we will immediately suspend the Account, freeze all associated balances, and commence an investigation. Any gameplay conducted during the period of underage access will be voided and associated winnings forfeited. The matter may be referred to the relevant authorities where required.
13.3 Parents and guardians are encouraged to use parental control software to restrict access to online gambling platforms. If you believe a minor in your household has accessed or registered on nemo4d, contact us immediately at [email protected] so that we can take prompt action.
13.4 nemo4d does not direct any marketing communications, promotional content, or advertising toward individuals who are or appear to be under 21 years of age.
14.1 The Platform integrates third-party game content from providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft. These providers operate game software within the Platform environment and may collect limited technical data necessary to render and operate their games. Each provider maintains their own data protection practices, which we have reviewed and found to meet acceptable standards prior to integration.
14.2 Certain support and communication tools used by nemo4d — including live chat software and email delivery infrastructure — are operated by third-party technology vendors. These vendors act as Processors under written agreements that restrict them to processing your data only on our instructions and for no independent purpose.
14.3 This Privacy Policy does not extend to third-party websites or services that may be referenced in Platform content or accessible through links. We are not responsible for the privacy practices of any third-party site or service. We strongly encourage you to read the privacy policy of any external service before providing your Personal Data to it.
14.4 Where you access nemo4d through a third-party affiliate referral link, the referring affiliate may receive confirmation that a new account was created via their link. No Personal Data beyond a pseudonymous conversion event signal is shared with affiliates at any point.
15.1 nemo4d reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, regulatory guidance, or operational requirements. The date of the most recent revision is always shown in the "Last Updated" field at the top of this page.
15.2 Where an amendment constitutes a material change to how we process your Personal Data — for example, a new category of data collection, a new purpose, or a new category of third-party recipients — we will notify you by email to your registered address at least fourteen (14) days before the change takes effect. You will have the opportunity to review the changes and, if you do not agree, to close your Account before they apply.
15.3 Continued use of the Platform after any amendment takes effect constitutes your acceptance of the revised Privacy Policy. We recommend reviewing this page periodically to stay informed of our current data practices.
16.1 For any questions, concerns, or requests relating to this Privacy Policy or your Personal Data, please contact the nemo4d Data Protection team through the following channels:
16.2 Our team operates on Western Indonesia Time (WIB, UTC+7) and includes native Indonesian-speaking agents. We acknowledge all privacy-related enquiries within 48 hours and aim to provide a substantive response within 30 days. Complex requests may take up to 60 days; if this applies to your request, we will notify you within the initial 30-day window.
16.3 Complaint Resolution. If you are dissatisfied with our response to a privacy enquiry or believe that your data rights have been violated, we encourage you to first contact us directly so that we have the opportunity to resolve the matter. If you remain unsatisfied after receiving our final response, you have the right to escalate your complaint to the relevant data protection supervisory authority in your jurisdiction.
We are commit ted to resolving all privacy concerns internally before they reach supervisory authorities. We take every complaint seriously and will work in good faith to find a satisfactory resolution.
Privacy is not an afterthought at nemo4d — it is embedded into every operational decision, every data handling process, and every interaction with our users.
Every data transmission is protected by 256-bit SSL/TLS encryption. Your passwords are hashed using bcrypt. Your KYC documents are encrypted at rest. Your data is secure from interception at every layer.
We do not sell, rent, or trade your Personal Data to advertisers, data brokers, or any third party. Your information is used exclusively to operate your Account and deliver the Services you requested. That commitment is absolute.
Request a copy of your Personal Data at any time. Correct inaccuracies. Withdraw consent. Object to processing. Delete your Account and data when you choose. Your data rights are real and we honour them without obstruction.
This policy is written in plain English, not legal obfuscation. We tell you exactly what data we collect, why we collect it, how long we keep it, and who we share it with. No hidden clauses. No surprises.
Regular penetration testing. Real-time intrusion detection. Mandatory 2FA for all Accounts. Responsible disclosure program for security researchers. We actively hunt for vulnerabilities before attackers do.
Privacy questions answered by real humans, not chatbots. Native Indonesian-speaking agents available 24/7 via live chat, email, and WhatsApp. Average response time under 2 minutes. Real support, real understanding.
Our Data Protection team is available around the clock to answer any question about how your Personal Data is collected, used, stored, or shared. You can also explore our Terms & Conditions to understand the contractual framework that governs your Account, or review our FAQ for quick answers to common privacy-related questions.
Read Our FAQ Terms & Conditions Responsible Gaming Return to Home